Privacy Policy

Privacy Policy

The Tablebox UAE (“The Tablebox”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information necessary to process orders and provide our services. This may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

We do not store or process payment card details directly.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Arrange delivery through our courier partners

  • Communicate with you regarding your order

  • Provide customer support and respond to inquiries

  • Comply with legal and regulatory obligations

We do not use your information for marketing purposes unless explicitly stated otherwise.

3. Payments

All payments are securely processed through third-party payment providers, including Stripe.
The Tablebox does not store, process, or have access to your full payment card details.

Payment providers handle your data in accordance with their own privacy and security policies.

 

4. Shipping & Delivery Partners

To fulfill deliveries, we share necessary information (such as name, address, and phone number) with our courier partner Aramex.

This information is shared strictly for delivery purposes.

5. Communications

We send order-related communications only, such as order confirmations, delivery updates, and customer service responses.

We do not send promotional or marketing emails unless you explicitly opt in.

6. Cookies & Website Data

Our website may use essential cookies required for site functionality, order processing, and security.
These cookies help ensure a smooth shopping experience and do not collect unnecessary personal data.

 

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet is completely secure.

 

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce our policies

9. Your Rights

Depending on applicable laws in the GCC, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data where legally permitted

Requests can be made by contacting us at the email address below.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

The Tablebox reserves the right to update or modify this Privacy Policy at any time.
Any changes will be effective immediately upon posting on the website.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: CustomerCare@thetablebox.ae